Purchasing Tickets: 

Seating Chart?

Every person (including infants and children) in attendance must have a purchased ticket for admission.

All seats are reserved. The TrinityLife sanctuary has pews and numbered theater seating. For seating on the pews, you choose the row you desire – on the day of the show, the seating position within the row is first-come, first-choice. For the theater seating, you choose the row and the seat number.


Wheelchair Seating?

There is a designated section on the main floor for a wheelchair and a companion to sit in the row behind them. These tickets are only available through the Ticket Office.

Difficulty With Stairs?

The balcony is not recommended for those who have difficulty climbing stairs.


If you selected e-tickets as your method of ticket delivery, as soon as the transaction is complete, our system will confirm your purchase with an email of your e-tickets (as PDF files). Print the tickets and bring them with you for admission to the show. If you do not have Adobe Reader installed on your computer, you may download it by clicking here.

Credit Cards?

Credit card transactions are processed with industry-standard security methods and credit card numbers are NOT stored in our system.


The Show:

Doors Open?

Sanctuary doors will open one hour before each show. If you arrive after the show begins, please wait to be seated between song selections. 

Taking Photos?

We do not allow video equipment or cameras of any kind in the Sanctuary.  The flashes from cameras, as well as the power/recording light on video cameras are distracting to the performers and can actually be dangerous for them.

How Long Is The Show?

2 hours in length which includes an intermission.

Special Effects?

Strobe lights, fog, loud noises and other special effects are used during the performance.

Inclement Weather?

If a show is cancelled, the inclement weather date is Tuesday, December 22 at 8:00pm.  No refunds or exchanges will be given.  Inclement weather updates will be posted on our homepage and Facebook.

Refunds or Exchanges?

We do not offer any refunds or exchanges.  If you cannot use your tickets for some reason, we suggest that you find someone else to give them to or donate them back to TrinityLife.